Technology » Technology

Technology

Zoom Support
 
If you are having issues connecting to a Zoom meeting, here are a few suggestions.
 
  • If a family is using a personal device (not district issued) then you can go to Zoom to update the Zoom Client.  You can choose to by pass the need for the client altogether and join via your browser, here is a YouTube video on how to do that.
 
  • Please be aware that if the student device has been off all summer, they will need to update.  The update will occur automatically, however, you can expedite the update process by following the steps below:
  1. Turn on your Chromebook.
  2. Connect your Chromebook to Wi-Fi.
  3. At the bottom right, select the time.
  4. Select Settings .
  5. At the bottom of the left panel, select About Chrome OS.
  6. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
  7. Select Check for updates.
  8. If your Chromebook finds a software update, it will start to download automatically.
  9. Here is a link to an interactive tutorial that shows steps 1 - 8.

Note: If your Chromebook uses your phone's internet connection or its own mobile data, you'll get an alert about how much mobile data it needs to update. You can then stop or continue with the update.

 

If you continue to experience issues connecting to Zoom, contact the Technology Department at 847-455-3980.
 

District 84 provides a device to use as a tool for learning to every student in kindergarten through 8th grade.

  • Kindergartners and first-graders are assigned Android tablets. Tablets are ideal for this age level because they are sized for small hands and the interactivity means students develop fine motor skills while learning.  For E-learning days students will be issued a Chromebook for families that do not have a device that supports their Zoom lessons for specials.

  • Second-grade students receive touch-screen Chromebooks. This allows for interactivity while introducing students to the keyboard and Chrome.

  • Third- thru eighth-grade students receive Chromebooks that are designed for durability to ensure the life-span of the device for both in school and at home use.

Devices are refreshed every three years. Students receive their first take-home Chromebook in second-grade which is collected at the end of the school year and redistributed at the start of each school year. In sixth grade, students receive a new Chromebook which is collected at the end of the school year and redistributed at the start of each school year until graduation.

Upon distribution of the Chromebooks at the start of the year, students learn/review device use and expectations, then sign an agreement which affirms that they understand and will follow the expectations. Parents must also sign an understanding of at-home expectations before students are permitted to bring the device home.  Learn more about device expectations by clicking on the links below.

Student Device Expectations

At-home Device Expectations - English

At-home Device Expectations - Spanish

There is no technology fee for use of the Chromebooks, however, the district strongly recommends that parents purchase insurance every year in order to avoid unexpected repair or replacement fees. Learn more about purchasing Chromebook insurance by clicking on the links below.

Chromebook Insurance - English

Chromebook Insurance - Spanish

District 84 is participating in T-mobile's Empower Ed Program in order to provide off-campus internet access to students who have no or unreliable access to the internet outside of school. Learn more about applying to the program by clicking the links below.

Off-campus Internet Application - English

Off-campus Internet Application - Spanish

If you have any questions regarding District 84's 1:1 program, contact Taneesha A. Thomas, Director of Instructional Technology at tthomas@d84.org

 

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